Policies

THE GILD LLC TERMS OF USE

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEBSITE ("THE SITE"). BY USING THIS SITE, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SITE.

GENERAL

The information on this Site, including rules for use, is subject to change without notice. The Gild LLC ("The Gild") reserves the right to modify, alter, or update these Terms of Use at any time. By using this Site after such changes, you agree to follow and be bound by the updated Terms.

COPYRIGHT AND TRADEMARKS

The Gild’s website, logo, product designs, and packaging are service marks of The Gild. All content on this site, including text, graphics, logos, and images, is the property of The Gild LLC and is protected by U.S. and international copyright laws.

You may download or copy content for personal, non-commercial use, provided no changes are made to author attribution, copyright notice, or proprietary notices. Use of the content beyond personal, non-commercial purposes requires prior written permission. The Gild does not grant ownership rights through the download or copy of content. Unauthorized use of trademarks, logos, or copyrighted materials is prohibited.

ELECTRONIC COMMUNICATIONS

By using this Site, you agree to receive communications from The Gild electronically, including emails. All legal agreements, notices, disclosures, and communications sent electronically meet the requirement of being in writing.

ORDERS

Order Acceptance

Receiving an order number or confirmation does not guarantee acceptance of your order. The Gild reserves the right to limit quantities and refuse service to any customer without notice. Verification of details may be required before order acceptance. Prices and availability are subject to change without notice.

Shipping Policy (U.S.)

Shipping is FREE within the continental U.S. on orders over $50 (before tax, after discounts). Orders are typically processed within 1-3 business days and delivered within 3-7 business days. Expedited shipping options are available at checkout.

Shipping Policy (International)

We ship worldwide. Rates and times vary based on weight and destination. Duties, taxes, and tariffs are the customer’s responsibility and are not included in the shipping costs. The Gild is not responsible for delays due to customs or unpaid fees.

Return & Cancellation Policy

If you wish to cancel an order that hasn’t shipped, you can do so at no cost. If the order has shipped, you will be responsible for return shipping costs. Refunds will be issued for returned products within 30 days, less shipping costs. Unauthorized returns will not be accepted.

Damaged or Defective Products

Inspect your order upon receipt. If a product is damaged or defective, notify us within 5 business days for a repair or replacement.

PRIVACY POLICY

The Gild LLC respects your privacy. We collect, use, and share information as detailed in this policy:

  • Collection of Information: The Gild LLC is the sole owner of the information collected on this Site. Information is collected when you place an order, register, or participate in promotions. We do not sell or rent your information to third parties.

  • Use of Information: We use your information to process orders, communicate with you, and improve our services. Your shipping information is shared with couriers to deliver your orders, but financial information is never shared.

  • Cookies: Cookies are used to track cart activity and enhance your shopping experience.

  • SMS & MMS Marketing: By enrolling in our marketing program, you consent to receive text messages related to your order, promotions, and reminders.

Log Data

Our servers automatically collect log data, including IP addresses, browser type, and pages visited. This information is used for website administration, troubleshooting, and improving user experience.

Security

We implement robust security measures to protect your data, both online and offline. Financial transactions are encrypted via SSL technology, and access to personal information is restricted to authorized personnel.

CHANGES TO POLICY

Changes to our policies will be posted on this Site. For questions, please contact us at:
The Gild LLC
Email: info@thegildmen.com

WARRANTIES AND DISCLAIMERS

The information on this Site is provided "AS IS" without warranties of any kind. The Gild LLC disclaims any implied warranties of merchantability or fitness for a particular purpose.

LIMITATION OF LIABILITY

In no event will The Gild LLC be liable for any damages arising from the use of this Site, including direct, indirect, incidental, punitive, or consequential damages. Some states do not allow limitations on implied warranties, so these limitations may not apply to you.

APPLICABLE LAWS

This Site is operated by The Gild LLC from its office in the United States. The laws of the State of New York govern these terms. You agree to comply with all applicable laws regarding your use of the Site.

INACCURACY DISCLAIMER

While we strive to be as accurate as possible, The Gild LLC does not guarantee that product descriptions or other content on this Site is error-free. If an error occurs, The Gild reserves the right to correct it, even after an order is placed.

AGE RESTRICTIONS

By using this Site, you affirm that you are at least 18 years old, or using the Site under the supervision of a parent or guardian.

USE OF SITE

Harassment or abusive language on the Site is prohibited. Users may not impersonate others or upload any unlawful, defamatory, or offensive content.

EXTERNAL LINKS

The Gild LLC is not responsible for the quality or reliability of any external links provided on the Site.